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Have you ever wondered what it would be like to travel the world while working as a designer? It might sound like a dream, but all that glitters is not gold, and it might not be the right choice for you. In this article, I’ll share some insights from my four years of travel and work that hopefully will be useful for anyone willing to try a nomadic lifestyle, too.
When I wrote the first draft of this article, I was in London, after a long trip to Asia. Now, I’m making changes to it in Mexico, before going to Argentina to visit my family. Changing countries often has become an important part of my life as a designer; and, curiously, it all happened by accident.
I once heard that, while at the office, you should stand up from your desk, stretch your legs, leave the building and never come back. That’s exactly what I did when I was living in Barcelona in March 2014. At the time, I was working for a big company on a project that I didn’t enjoy, and was participating in meetings with people I didn’t know. Sounds like fun, doesn’t it?
Looking back, I see that quitting a stable job to jump into the void of a traveling life was one of the scariest moments of my life. I was going to start a trip to South America, doing design workshops and lectures that would provide me with income to sustain my journey — but in reality, I had no idea what I was doing. Without knowing it, I was becoming a nomadic designer.
When that six-month trip ended and I went back to Barcelona, I was never able to settle again. So, what did I do? Of course, I kept traveling! Four years and 60 countries later, I’m still on it.
“There is nothing more liberating and sentimental than the sound of a closing door that you will never open again. As memories are flowing by, you turn your back from that door, you hold your breath for just a second and you walk away. At that point you almost sense the change in the wind flowing by. You let go; and knowing and feeling this change is an incredibly empowering, intoxicating experience.”
If this sounds appealing, and you would like to try it for yourself, I hope my article will help you get started. Please note, however, that I’m not going to give you a “how to” guide, with step-by-step instructions that will work for everyone. Instead, I’ll share some insights from my personal experience.
When I tell someone that I’m constantly traveling, usually the person looks amazed. Most of the time, their first question is, “How can you afford to live like that?” I sometimes joke, saying I’m a millionaire with plenty of free time, but it’s not only because of this that I suspect they get the wrong idea about “working and traveling.” Perhaps, some of them imagine plenty of beaches and a lot of comfort and freedom.
But the part about having a lot of freedom is true. I do have a lot of freedom and flexibility — like any other freelancer — with the bonus that I get to know different places, people, cultures and cuisines. The perks of such a lifestyle outweigh the difficulties, but at the same time, not everyone would be willing to handle it.
Today, the “digital nomad” hype is all around, with a lot of people publishing e-books, videos and blog posts selling an ideal lifestyle that’s apparently perfect. Of course, some things are often left out — things like getting tired of packing again and again, being away from family and friends, and starting over often. That’s why people might have a unrealistic idea of what all this is about.
In case you are considering trying something similar, it might help to be aware of some personal characteristics that would be helpful to have.
Being a solo traveler allows me to make my own decisions and be wherever I want, whenever I want. I spend a lot of time by myself (luckily, I get along well with myself). Even though it’s fine for me, I know it’s not for everybody. Loneliness is easy to solve, though. Coworking spaces, hostels, couchsurfing hangouts and Meetup are great places when you feel like you need some company and want to meet new friends.
On a rough average, I move from one place to another every four days. This is very tiring, because every time I switch cities, I have to repeat the same process: book transportation and accommodation, pack my stuff, figure out how to get around, check the weather and find out about the cost of living. Ideally, you won’t be moving that often, but you should be able to grab your things quickly and move to a new place that better meets your expectations.
In some cases, you could plan to stay three or four months in the same spot, but the reality is that you will never know how you’ll feel until you get there. So, my advice is: Go little by little, especially at the beginning.
I think I’ve never been as organized as I’ve been since I started traveling. Apart from the tools that I normally use to generate invoices, track payments and manage projects as a freelance designer, I also have several spreadsheets to organize my flights, accommodation and daily expenses.
The spreadsheet for expenses is divided into different categories and organized by day. I put in there all the money that goes out, so that I know exactly what’s happening, and how close I am to reaching my daily budget. I know there are some apps for this, but so far I haven’t felt comfortable with any of them. The key here is not to cheat (just write down everything) and to be consistent (do it every day) — this will give you good insight into how you are spending your money on the road. Then, it will be easier for you to make decisions based on the data gathered — for example, you could stop buying expensive cocktails so much.
If you’ve decided to give it a try, then, as a minimum, plan your start, and don’t leave home without at least one or two months of contracted work. This will keep you busy for the first part of your trip, so you’ll only have to worry about settling in a new place.
When I went to South America at the very beginning of my new life, I contacted several design organizations, schools and agencies that could help me organize design workshops and lectures in different countries. I did this because, a few months before leaving, I, along with a friend (¡hola José!) self-published a book that gained some popularity among designers in Latin America, and I was willing to teach its contents and show how to put them into practice. Doing things like that provided me with at least some idea of dates and an approximate income, while leaving other things to improvisation.
In my case, I’ve always liked being a freelancer, so I give myself a bit more flexibility in managing my schedule. One of the last projects I worked on was for a team in Barcelona and in which the words “remote” and “freelance” were clear in our agreement from the very beginning. This is what allowed me to keep going from country to country, splitting my time between work and getting to know new places and people.
Just so you know how “glamorous” this way of working is, at the beginning of this project I tried to hide my background during video calls or said that I couldn’t turn video on, because I was a bit embarrassed. By the end, though, my teammates didn’t care about that, and so later on, usually the first question of a video call was to ask me for a tour of the place I was staying at, to everyone’s amusement.
Of course, freelancing is not the only way. Working at a remote-friendly company could also be a good option for you. While you’ll lose some of the freedom to move around, if you plan to stay longer in places, then this could be the way to go: Hubspot, Basecamp, Bohemian Coding (of Sketch fame) and Automattic are some examples of companies that successfully work with designers and developers remotely, and there are many more.
Regardless of whether you are freelancing or working for someone else, I have to say that face to face contact with members of your team is necessary from time to time to time, especially when planning meetings at the beginning of a project, when things are not all that clear. This will partly determine the location you choose, so best to pick a place that allows you to conveniently go where your team is based when needed.
After finding work that allows you to be on the move, the next big thing is to decide where to base yourself. The good thing is that you can work from any place with a decent Internet connection and easy access to coffee (which is essential).
So far, I’ve been in 60 countries, more or less. Many of them were in Europe, where it is easy to move from one place to another and where you can sometimes cross countries without even noticing. (True story: I once missed a whole country because I fell asleep on the train.)
When choosing where to go next, keep in mind the following.
You’ll never know how good the Internet connection is until you get there, but at least you can research which countries have the best and worst. This is important. Even if you’re tempted to spend a few days in the middle of a forest, if there is no access to Internet, it will probably be a no-go.
Choose a place where you’ll be in the same time zone with the rest of your team, or maybe a couple of hours ahead or behind. You’ll thank me when you have to schedule your first online meeting and it’s not 4:00 am.
I’ve said that I can work from almost anywhere, but I have to make sure that my next destination at least has some good coffee shops, libraries or coworking spaces. You could also work from your hostel, hotel or rented flat, but then you’d have to make sure it’s a proper environment to work in.
It’s always good to be surrounded by like-minded people, so many times before going somewhere, I’ll check whether there’s a designer, a design studio or a meetup where I could visit and get in touch with others. Luckily, some people are always willing to meet new pals, and they’ll give you good insight into how the local design community works. You can exchange and share tools of the trade, and you can make new friends as well.
In my case, sending some emails in advance enabled me to meet such talented people as Michael Flarup in Copenhagen and Sacha Greif in Osaka. Just don’t be afraid to ask if you can drop by for a short visit!
Besides that, other factors are at play when you’re deciding where to go: affordability, transportation, safety, weather, etc. Fortunately, Nomad List rounds up the “best” cities,, which you can use as a reference when choosing where to head to next.
Of course, sooner or later, you’ll make some mistake. I’ve learned the hard way that planning where to work is indeed important. I once had to take a few unintended days off when I took the Trans-Siberian train to go from St. Petersburg to Beijing via Mongolia. At some point, the temperatures in the middle of Siberia were so low — the worst day was -50º Celsius — that my phones’ batteries suddenly drained — and being lost in the middle of a snowy small town is anything but fun. (The Russians there thought I was crazy for traveling during winter, and I now know they were right. But if you are like me and go there during wintertime anyway, always keep a paper copy of directions and important information, and bring warm boots and a pocket-sized bottle of vodka.)
If you already have a job and know where you are heading to, then you are ready to pack! Someone once said that before starting a trip, you should take half the things you plan to carry and double the money you have budgeted. While the last thing is not always an option, packing light is doable! You’ll thank me when you find your accommodation is uphill.
I started traveling with a 50-liter backpack for my personal things, and a smaller one for work-related items that I carry separately. After some time, I switched the smaller one for a daypack that I can roll up and put into the big one when I don’t need it. Everything (including the laptop) weighs 10 kilograms or so, but I keep assessing what else can I take off in order to have fewer things to carry. Similarly to when working on a design, try to get rid of the unnecessary.
For my work, I chose a MacBook Air because I knew I was going to travel a lot, and I wanted something lightweight and compact. Even though it’s a bit old now, it’s been enough for my requirements so far. I also carry two phones (iPhone and Android, with their corresponding chargers) because I do a lot of UX design for mobile and I often need to test on different devices.
I do have more gadgets and stuff, of course. I carry a remote to control my slides (for conferences and workshops), all kinds of adaptors, and noise-cancelling headphones (very useful for when you travel by train or plane.) But, in general, it is a good idea not to over-buy in advance, and pick up items only when you need them.
I have worked in all kinds of places: buses, trains, coffee shops, airport lounges, libraries, shared rooms in hostels, private rooms in hotels — sometimes anywhere I can set my laptop horizontally… or kind of. I’ve even gotten used to not using a mouse at all, because there is not always a place to put it next to my laptop.
Chances are the room where you stay is also going to be where you will work, so choose carefully. Airbnb is now pretty much widespread, so renting your own room with a desk should be enough — but be sure to mark “laptop friendly” in the search filters.
I try to keep a low budget, so most of the time I stay in a hostel. After a bit of training, I’ve learned to identify places that look better for work — like ones with spacious common areas — just by looking at the pictures. Of course, “party hostels” are not an option if you want to get work done, so if you see a lot of people having fun on the property’s website, that’s a red flag.
One of the main problems is that you never know how good the Internet connection will be. So, if you have difficulty with the Wi-Fi at your hostel, go to a coffee shop, coworking space or even a public library. (Interestingly, public libraries are where I’m most productive, perhaps because of the silence and the fact that I cannot make calls or participate in online meetings.)
Tip: More than once, I’ve visited a coworking space and offered to give a free design lecture to members in exchange of a few days’ worth of using a desk. It’s also nice because afterwards people will know who you are and will approach you openly to share ideas! Feel free to try it yourself.
A few things are important for any traveling designer but are too complex to address completely in one article, so I’ll just briefly mention a few of them, in the hope that it will still be useful.
Please keep in mind that everybody’s situation is different. There’s no one-size-fits-all answer, so you might have to adapt the following to your case.
What is convenient for you will depend on your case, and it’s difficult to advise on what’s best, so be aware of the legislation of your home country and of the country where you plan to work. I’ve also been exploring the possibilities that Estonia is offering with its e-citizenship. I’m already an Estonian e-resident, but I haven’t done anything practical with this as of yet.
Besides keeping spreadsheets for expenses, one thing that I discovered (perhaps too late) is that it is normally far more convenient to create an account in an app such as Monzo or Revolut (and there are plenty of others, like N26), so that, when making withdrawals, you pay fewer fees and get better exchange rates. This is especially useful in places where credit or debit cards are not normal; this way, you can also avoid the excessive fees that traditional banks often charge.
Also, check the exchange rate of your home currency before arriving at your next destination. In some cases, I’ve arrived in a new country and bought a very expensive coffee because I didn’t do my homework beforehand. One app I use to avoid situations like this is Currency, an elegant and simple currency converter.
Something useful I learned when applying for a visa that requires a tentative itinerary is to book hostels and planes that you can later on cancel for free, and print out and bring those booking confirmations.
Plenty of companies offer health insurance for travel, so I cannot recommend any one of them. The only thing I can advise is not to leave home without it. An accident in a foreign country, besides being annoying, could also be very expensive. So, prepare in advance.
What I normally do is buy a prepaid SIM card in each country I stay, with a data plan that will be enough for my stay there. I do a bit of research beforehand to see which carrier has the most widespread coverage, and I check if there’s any information in English on their website to make recharges when necessary.
A SIM card is more necessary in some countries than in others. For example, in Russia, most open Wi-Fi networks require you to fill in a phone number, to which a validation code will be sent, before you are able to use the network. Japan, on the other hand, is full of convenience stores with free internet (such as 7-Eleven), so a SIM card is not so necessary. Meanwhile, Europe now has a more convenient way to handling roaming, called “Roam like at home”, and getting a new SIM card in every country is not so necessary anymore.
In any case, before buying a SIM card, make sure it will work across the country, especially if the country is large with many different regions. Another important thing to check beforehand: Will your current phone number work in the new country? Luckily, there’s a website where you can check that information.
Moving from one place to another involves a lot of time spent on the road, and in some cases you won’t have the chance to find Wi-Fi or good data network coverage. At these times, Spotify and Netflix are my best friends, because both allow me to download music and TV shows, respectively, so I can use them without an Internet connection. This was especially useful when I had to take several connecting trains to cross Siberia, spending in some cases around 30 hours straight in a railroad car before my next stop.
If you want more information of this kind, check out another article I wrote, with more travel hacks and tips from my years of traveling.
Before I board my next train, let me tell you that becoming a nomadic freelance designer is by far one of my best decisions of my life so far. I have the flexibility that any freelancer has, but I also meet new people and see new places all the time. And it’s not as expensive as you might think. If you control your budget, traveling could be cheaper than living in a big city. So, I can afford to work four to five hours every day, and I use the rest of the time to get to know the place I’m visiting, to work on personal projects and to write articles for Smashing Magazine.
Traveling also makes it a bit hard to separate pleasure from work, because everything seems more enjoyable when you’re moving around. I’ve had to remind myself sometimes that I’m not on a vacation and to focus on getting things done. After a while, though, I’ve found a good balance. Now, I allow myself some moments to just move around, travel and enjoy the ride, doing nothing. It’s not all about work, after all!
Living like this is sometimes challenging and tiring, but I find it much richer than being in an office Monday to Friday, 9:00 to 5:00. And with all of the current technology, it’s easy for any designer to embrace this lifestyle. The most difficult part is finding a job to sustain your travel, but once you’ve found it, the next part is just to let it flow.
The nomadic lifestyle is not right for everyone, but the only way to know for sure is to try. Neale Donald Walsch once said that life starts where your comfort zone ends, and I completely agree. If you can afford to take the risk, go for it and enjoy a part of life that might not last long but will give you a life-changing experience, teach you new things and change the way you see the world forever.
If, for some reason, it doesn’t work, you can always go back to your previous life, right? Whether you are ready to give it a try or still have some questions about it, feel free to let me know. I’ll do my best to help you out. See you on the road!
Over the last few years, I ran several usability studies with participants with various disabilities. I thought it would help others if I shared some of my experiences.
In this article, I provide lessons learned or tips to consider in planning and executing usability testing with participants with disabilities. The lessons learned are divided into general that can apply to all types of disabilities; and lessons learned for three specific disability categories: visual, motor, and cognitive. These tips will help you regardless where you work: If you work with an established user research team where usability testing is part of your design process or if you work on your own with limited resources but want to improve the quality of the user research by expanding the diversity of participants.
Several of our clients from a state government agency to several fortune 500 companies came to us at the User Experience Center (UXC) for help with their websites. They wanted to make sure users with disabilities could access their site and accomplish their goals.
There are many different kinds of disabilities, however, there is a general agreement to categorize people with disability into four general categories: visual, auditory, motor (also referred to as “physical”), and cognitive. There are different conditions and much variability within each category, e.g., within visual disabilities, color blindness, low vision, and blindness. There is also a distinction as to when a disability is contracted, e.g., a person who was born blind as opposed to one who lost vision later on in life.
Furthermore, as we age or encounter unique situations (such as multi-tasking), we may have a similar experience to people we think of as disabled. Therefore, disabilities should be thought of as a spectrum of abilities that should be accounted for during the design of all user interfaces and experiences.
Typically, in order to ensure that disabled people can use their digital products and services, companies aim for compliance with accessibility guidelines such as the Web Content Accessibility Guidelines (WCAG 2.0). While this is critical, it is also important to have users with disabilities try to accomplish real tasks on the site in usability testing. There may be gaps in the overall user experience…
Think about the typical doors found in buildings. How many times have you tried to open a door one way and realized they actually open the other, for example, push instead of pull. Technically the door is accessible, but it is usable?
In most ways, usability testing with this segment of the population is no different than testing with anyone else. However, there are several areas you need to pay just a bit more attention to so your sessions run smoothly. The lessons or tips are broken down into general ones that can apply to all participants and specific tips for various disability types such as visual, motor, and cognitive.
Ensure a baseline level of accessibility before usability testing: Planning usability testing, especially recruiting participants can take time both for the project team and the recruited participants.
Two good examples of basic accessibility issues that should be addressed prior to usability testing are:
If you work with an external recruiter ask them if they have experience recruiting people with disabilities; some do. If you are recruiting internally (without an external recruiter), you may need to reach out to organizations that have access to people with disabilities. For example, if you need to recruit participants with visually disabilities in the United States, you should contact a local chapter of the National Federation of the Blind (https://nfb.org/state-and-local-organizations) or a local training center such as the Carroll Center for the Blind in Massachusetts (http://carroll.org/). If you use social media to advertise your study, a good approach is to use the hashtag
#a11y (stands for accessibility — there are 11 letters between the “a” and “y”) in your post.
Allow and encourage participants to bring their own equipment such as their own laptop, especially if they use assistive technology. This way, you can truly see how people customize and use assistive technology.
As stated above in #3. It is best if participants can bring their own equipment. However, it is always wise to plan for the worst, for example, if a participant does not bring their equipment or if there is a technical problem such as you can’t connect their equipment to your Wi-Fi network. In the case of visually impaired participants, install assistive technology (AT) such as screen reader software they will be bringing in on a backup PC. For many of the AT software packages, you can get a free trail that should cover you for the usability testing period. This has saved us several times. Even though the configuration was different than what the participants had, we were able to run the session. Participants were quickly able to go into the settings and make some adjustments (e.g., increase the speech rate) and get started with the session.
Provide additional time in-between sessions. Typically we like to reserve 30 minutes between participants. However, when participants plan to bring in their own equipment additional time may be required for setting up and resolving any issues that may arise. When testing with individuals with disabilities, we schedule an hour between sessions, so we have extra time for setting up assistive technology and testing it.
Either with the recruiting screener or via email or telephone, confirm what equipment participants will bring in and need to be supplied beforehand. In our lab, we can connect external laptops (that in this case, were outfitted with special accessibility software and settings) to our 1Beyond system via an HDMI cable. In a recent study, all of our participants’ laptops had HDMI ports. However, we forgot to check this beforehand. This is an example of a small but important thing to check to prevent show-stopping issues at the time of the test.
Depending on the disability type transportation to the usability testing location may add additional burden or cost. Consider the cost of transportation in the incentive amount. If feasible, consider providing an extra $ 25-$ 40 in your incentive amount so participants can take a taxi/Uber/Lyft, etc. to and from your location. Depending on access to public transportation and taxi/ride-sharing rates in your area the amount may vary. Our participants came to the UXC in different ways — some more reliable and timely than others.
Check the directions you provide for accessibility. Make sure they include an accessible path into your building. Test them out beforehand. Do you need to provide additional signage? If so, ensure all signs are clear, concise, and use plain-language directions.
Review the plan in the event of a fire or other emergency. Map out the emergency evacuation plan in advance.
Consider remote usability testing as an option. One of the benefits of bringing individuals with disabilities into the lab for usability testing is observing first-hand participants’ use of the product or website in question. However, the logistics of getting to your location may be just too much for participants. If it’s possible to test remotely (we typically do this through Zoom or GoToMeeting), it should be considered. This poses the additional challenge of making sure your process for capturing the remote session is compatible with all of the participant’s assistive technology, as well as accessible itself. Troubleshooting remotely is never fun and could be more difficult with this segment of the population.
Some participants may have a hearing impairment where the position of the moderator and participant is critical for adequate communication. In the case of hearing-impaired participants, it is important to get their attention before talking to them and also to take turns when engaging in conversation.
Participants with visual disabilities range from people who are blind and use screen readers such as JAWS, to people that need to the text or the screen to be enlarged using software such as ZoomText or relying on the native screen enlargement in the browser. People that are color-blind also fall into this category.
Motor disabilities refer to disabilities that affect the use of arms or legs and mobility. These individuals may need to use a wheelchair. Some people may not have full use of their hands or arms and cannot use a standard mouse and keyboard. These people may need to voice recognition software which allows to use voice input or use a special pointing device, for example, one that is controlled by their mouth.
Individuals with these disabilities cover a wide range of relatively mild learning disabilities such as Dyslexia to individuals with a more profound cognitive disability such as Down syndrome. In general, people with cognitive disabilities have challenges with one or more mental tasks. Rather than looking at specific clinical definitions it best to consider functional limitations in key areas such as memory, problem-solving, attention, reading or verbal compensation. Consider how best to accommodate participants during usability testing. Many of the tips below should also apply to all participants, however for this group you need to be extra aware.
The tips above should serve as guidelines. Each participant is unique and may require various accommodations depending on their situation. Furthermore, while some of the tips are categorized for specific disability types, specific individuals may have multiple disabilities and/or benefit from a tip from a different category than their primary disability.
If you or your company have conducted user or customer research, you know the value of gathering feedback about the issues and benefits of products and systems. Testing with individuals with disabilities is no different, as you learn many insights that you would not gain otherwise. However, an additional takeaway for us was the realization that people use assistive technologies in different ways. The following example is specific to people with visual disabilities, but there are similar examples across all groups.
An assumption might be someone that is blind only uses a screen reader such as JAWS and is an expert at it. We found that people with visual impairments actually differ greatly in the level of support needed from assistive technology.
Furthermore, just like anyone, all users are not experts on the software they use. While some users would consider themselves experts, some only learn enough about the software to accomplish what they need and no more.
Hopefully you have learned some useful information that will help you include more diversity into your usability testing. However, since there is variability with different disabilities, this may seem overwhelming. I recommend starting small; for example by including one or two participants with disabilities as part of a larger group of 5 to 10 participants. In addition, initially bring in someone that has both experience with usability testing and a lot of experience with their assistive technology so you can focus on getting their feedback rather than how the usability testing process works or their use of their assistive technology.
I would like to thank Jocelyn Bellas, UX Researcher at Bank of America and Rachel Graham, UX Researcher at Amazon. When Rachel and Jocelyn worked at the User Experience Center as Research Associates in 2016, they worked with me on some of the projects referenced in this article and also contributed to a related blog post on this topic.
Content marketing is the practice of creating a piece of content (generally digital) that is both useful and valuable to certain members of your target market(s). This piece of content is generally free, though it may be hidden behind a simple email/lead-capture form, and it usually is meant to be found through search or through free/low-budget distribution methods (think social media, low-cost PPC, a small press release). Some might call this permission marketing, the idea being that your target customers have given you permission to market to them by choosing to access your content.
Articles on Smashing Magazine — For Web Designers And Developers
In order to encourage web professionals to consider some of the key points of their working lives in this still nascent industry, we asked folks on Twitter and Facebook to share their best work-life balance tips that worked really well for them. We received lots of responses: most very sensible, many very insightful, some quite unexpected and a few deliberately tongue-in-cheek. The most important thing to note when thinking about work-life balance is that it is different for everyone.
Articles on Smashing Magazine — For Web Designers And Developers
Productivity tips always make for a popular topic for an article, as everyone is looking for the silver bullet, that one weird trick that turns you into a productivity machine. However, the tips that work well for one person may not work so well for another. We asked the community on Twitter and Facebook to share their best productivity tips, and in this article I’m going to round these up alongside some things I’ve learned that work well for me.
Articles on Smashing Magazine — For Web Designers And Developers
A brilliant product page is the first step to higher conversions. Every eCommerce site exists to make money so you want to design a site that’s easy to use…
(This is a sponsored post). Testing is a fundamental part of the UX designer’s job and a core part of the overall UX design process. Testing provides the inspiration, guidance and validation that product teams need in order to design great products. That’s why the most effective teams make testing a habit. Usability testing involves observing users as they use a product. It helps you find where users struggle and what they like.
Articles on Smashing Magazine — For Web Designers And Developers
Human face is a very powerful tool in designer’s toolbox. The influence that a face can have on people is surprising. However, all too often, we ignore this tool…
The post 6 Tips On How To Use Human Face To Improve User Experience appeared first on Onextrapixel.
(This is a sponsored post). Testing is a fundamental part of the UX designer’s job and a core part of the overall UX design process. Testing provides the inspiration, guidance and validation that product teams need in order to design great products. That’s why the most effective teams make testing a habit.
Usability testing involves observing users as they use a product. It helps you find where users struggle and what they like. There are two ways to run a usability test: